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Your insurance company likely will recommend a repair shop. The question is, do you have to use their recommendation?
No. You do not have to use the body shop the insurance company recommended. The choice is yours – by law, and the majority of cases. Yet a question remains: will you get a quality repair?
Most insurance companies have repair contracts with body shops in your area. Choosing the insurance companies repair shop has benefits for the insurance company, which has negotiated lower labor and material rates, as well as parts discounts with those shops. The shop will have met the insurance companies equipment and training requirements. Insurance companies will also require their shop to provide a lifetime warranty.